Installation Fibre Free Domicile
Installation Fibre Free Domicile Application
Installation Fibre Free Domicile Code

How a real life fibre-to-the-home installation looks. Staff Writer 9 April 2015. Vumatel is rolling out fibre-to-the-home (FTTH) in many suburbs around the country, offering speeds of up to 1Gbps.
Below you will find comprehensive average lead times for the installation and activation of a fibre line to your home. These timeframes are for the Installation and Activation component of getting Fibre. If your area is in infrastructure rollout phase (pre-order), the timelines indicated below will only kick in once your area has gone live.

Your internet — from a company that believes everyone deserves fast, reliable, fairly priced internet. Connecting your home. Your smart doorbell, smart fridge, and security system are only as smart as your internet. Win more with less lag when you game with gigabit internet. It's worth regularly accessing the fibre checker, as we're constantly working towards our ambition of 25 million homes and businesses connected to fibre in the coming years and your area may be added to future plans. I’ve been told the cabinet my home is connected to doesn’t provide fibre broadband.

Here’s a quick, step-by-step overview of the process of getting fiber internet installed at your home.

Find a fiber-optic internet provider in your area

The first thing you’ll need to do is find a fiber internet service provider in your area. There are a few ways you can do this — the fastest way is just to search “fiber internet near me.” This search should return a list of providers near you who offer fiber internet service. Next, choose a provider you’d like to work with. CenturyLink offers Fiber Internet plans in many of our service areas nationwide, and we are continuously expanding.

Schedule a fiber internet installation appointment

Once you’ve chosen a fiber-optic internet provider and signed up for fiber internet service, you’ll need to schedule the installation. You must be home for this appointment, as the installer will need access to both the outside and inside of your home.

During the appointment, the technician will install a small utility box called an optical network terminal (or ONT) outside or inside your home. The tech will then run a cable from a nearby equipment box to the ONT, which will carry the fiber-optic connection from the larger network to your premises. Once the terminal box is hooked up to the network, it will be linked to your router through an Ethernet connection.

You will need a fiber-ready router (often called a “residential gateway” by internet providers like CenturyLink) in order to accommodate fiber-optic speeds. We strongly recommend getting a new gateway directly from your internet service provider to make sure all components of your service are compatible and will work with your new service. Most providers offer the option of leasing or buying a router designed to optimize your fiber connection.

After the technician completes the fiber internet installation, he or she will help set up your WiFi-enabled router and connect your devices to the new network. You will find the assigned wireless network name (SSID) and password (security key) on the label attached to your router. Or, you can access the router’s user interface site and create your own customized network name and password to make login easier and more secure. Then locate the correct WiFi network on all your devices and enter the password. As an alternative, you can connect your devices using WPS. Once each device has been reconnected to your new network, you are all set!

Once your fiber internet service is up and running, you can enjoy streaming, working, shopping, gaming and more, with plenty of fiber bandwidth leftover for the next thing.

CenturyLink Fiber Internet packages, with speeds up to 940 Mbps, are available in many areas nationwide, and our network is continuously expanding. To learn more and get started, visit our Fiber page and see if service is available near you.

How to get fiber internet
Maximize your fiber internet experience

Installation Fibre Free Domicile

There are various ways that Openreach can connect your Fibre to the Home service depending on what's available for your property.

When you place your order we'll let you know exactly what will happen.

The external work may have already been completed to your house, so all that remains is to complete the fibre installation in your home. You'll need to be at home to let the engineer in. The appointment will last up to four hours.

Depending on the complexity of the installation to your property, Openreach may need you to be there for the whole day (8am to 6pm) while they complete all the necessary work. We'll let you know if your order needs such an appointment when you're placing your order.

Lastly, for the most complex of orders, we may need two stages to install fibre. First we'll do some work outside your property, then complete the installation inside your home.

Stage 1 - External work to bring a fibre cable to your property

This stage may involve a survey.

First of all, we'll connect a fibre cable to a small box that we'll fix to your outside wall, close to where your phone line enters your home. We'll drill a small hole in your wall to push the cable through, before covering it tidily with the box.

Installation fibre free domicile certificate

You don't need to be in for this stage if we can access the outside of your property. Whether you decide to be there or not, the engineer will ring ahead and may knock on your front door.

Your phone and broadband service may stop working briefly during this work, so it's a good idea to have a mobile handy.

If you've got an alarm linked to your phone line, please let your provider know that this work might trigger a false alarm.

Installation Fibre Free Domicile Application

Stage 2 - Work to complete the fibre installation in your home

This stage usually happens seven working days after stage one, and you'll need to be at home to let the engineer in. The appointment will last up to four hours.

Installation Fibre Free Domicile Code

Your BT Hub should arrive by post two days before your installation date. Please have it ready to hand when the engineer arrives. The engineer will bring the other bit of new equipment you need - an Openreach fibre modem.